AKS Infotech | Managed Services & IT Support Offerings

Why MessageOps for your IT Support

Extend your workforce with deep expertise and 24×7 monitoring

If there’s one certainty in IT, it’s that things are uncertain. Computers crash, software doesn’t work as it should, and problems occur. And when they do, the way that you respond can be the difference between a minor hiccup and a full- blown business interruption. Let us help you get your nights and weekends back with our reliable IT support.

24×7 monitoring of your network and systems – including servers, desktops and mobile devices
Troubleshooting and remediation for any processes or services that fail
Patch deployment, Service Pack installation and anti-virus support
Verification and management of data backup
Full-service 24x7x365 Help Desk

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Fully-Managed IT Support Services

Network Monitoring & Care
We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately will investigate. Once the problem is identified, we’ll work to fix it — in many cases before you’ve event realized there’s an issue.

Help Desk
Our U.S.-based Help Desk provides 24x7x365 support, whenever you need it. Our highly-skilled technicians can be contacted via phone, email or web-based chat, and are ready to help answer any of your technology questions with fast, professional IT support.
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Managed Office 365 Services
We can provide management services for Office 365 administrative tasks such as subscription and user management, mailbox management and troubleshooting, OneDrive for Business setup, management and troubleshooting, SharePoint services, and Skype for Business setup and troubleshooting.

Business Continuity
Our services ensures your critical information is secure, backed up and accessible when you need it – even during a network failure or a disaster. Never worry about data loss again!
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Custom Project Work
We offer a variety of custom projects designed to help optimize your IT infrastructure – including software installations, migrations, setups and configurations, and more. There are more than 85 projects to choose from. Our technicians can perform the work overnight or over the weekend, so there’s no interruption or downtime.

Which Managed Service is Right for your Business?

Contact MessageOps and we will help you determine what’s best for your business needs. The MessageOps Network Operations Center (NOC) can become an extension of your team, working 24x7x365 for you. You can rely on them for proactive endpoint management, product and integration support, project-based work and more. Our services allow your techs to spend less time managing endpoints and more time on strategic projects that will grow your business.

Our fully-managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones – in many cases before you’re even aware that there’s an issue.

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IBM i Hosting & Managed Services

MessageOps has extensive experience hosting and managing IBM i (iSeries – AS/400) environments for companies both large or small. Let us customize a solution for you that meets your exact requirements.

IBM i Dedicated Hosting and IBM i Cloud Hosting

IBM i Remote Monitoring & Administration